Helping You Navigate Insurance
Whether you need to enroll in coverage or need help understanding your coverage, we're here to help.
We accept most insurance plans, as well as Medicare and Medicaid
Every plan is different, so you can reach out to your insurance provider directly to determine the coverage of your unique plan. Our financial counselors are also here to help.
We are always here to help
Don't have insurance?
We provide care for everyone whether you're insured or not. If you're one of the millions of Americans without insurance, you have multiple options when it comes to affording your care. We can help find the one that's right for you.
Was your claim denied?
Insurance claims may be denied for many reasons. If your claim has been denied, contacting our billing department is a good first step.
Call: 833.261.4563
Talk to a financial counselor in your area
Get local help to guide you through selecting and enrolling in the health insurance plan that's right for you
Our financial counselors can provide a helping hand
Our Financial Counselors can help with a variety of insurance topics.
- Application process
- Choosing a plan that fits your budget
- Current enrollees looking for a different plan/option
- Finding the best option for you and your family
- Re-enrollment
- Shopping and comparing plans
The Affordable Care Act
The Affordable Care Act (ACA) specifies that all health insurance plans offer basic medical care, including annual physicals and recommended preventive services. The ACA also specifies that you cannot be refused insurance coverage because of a pre-existing condition.
We are ACA-certified, so we can help determine whether you qualify for insurance through the ACA's Exchange Marketplace which offers lower-cost insurance plans, based on financial need.
Frequently asked questions
For information specific to your plan you should contact your insurance carrier directly. Member Services phone numbers are generally located on the back of your insurance card.
Corewell Health has been advised by your insurance carrier that they need more information from you about your Coordination of Benefits. This information must be received by your insurance carrier for them to process any claims sent by Corewell Health.
Coordination of benefits (COB) determines which insurance plan has the primary payment responsibility.
A copayment is a fixed amount for a covered service that is paid by the patient to the facility for services rendered. Coinsurance is the percentage of costs for a covered health care service, after you have paid your deductible. The deductible is the amount the patient pays for covered health care services before their insurance plan will pay. Please contact your insurance company directly if you would like to dispute a copayment, coinsurance or deductible amount listed on your statement.
If Corewell Health is considered to be out of network by your health insurance provider, it is possible that you will be responsible for paying some or all of your medical expenses. Contact your health insurance plan to find out what you may be responsible for paying. It is important that you understand your health insurance plan so you will be prepared for any medical expenses that may not be covered.