Pay My Bill

When you receive medical treatment, it's common to receive several bills. This happens because the care you receive involves various specialists—such as anesthesiologists, lab technicians, radiologists, and emergency physicians—who bill separately for their services. If you're uncertain about any charges or need more details about a specific bill, the best step is to contact the billing department directly. The phone number for inquiries is typically provided on the bill itself.

Our billing statements only include a single patient which means you will receive separate statements for you and your child.

You can call the phone number listed on your statement or you can send us a message through MyChart by following these steps:

• Click "Message" in the left panel.
• Click "Send a message".
• Select "Customer Service Question".
• Click "General Billing".

When paying multiple bills for multiple patients with a bill pay service, make sure to correctly specify the account number for each payment. Update the account numbers accordingly thru your bill pay service, to ensure each payment is applied correctly.

Typically, it can take up to three weeks from the date the check is issued until Corewell Health receives the funds and the payment is applied to your account.

Corewell Health offers a variety of ways to pay your bill:

• MyChart.
• Guest Pay.
• Automated pay-by-phone interactive voice response (IVR).
• Over the phone with a customer service representative.
• Mail.

For specific information, see above.

To avoid collections, you need to have an agreed-upon payment plan that outlines how much you'll pay each month.

When an account is not on an established payment plan, the account is subject to collections if it is not paid before the end of the billing cycle.

For more information on payment arrangements, click here.

We are unable to accept Care Credit as a form of payment. However, we offer a variety of other convenient payment options including debit cards, credit cards, checks, e-checks, money orders, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

Emergency room charges reflect the complexity and severity of care required, as determined by a nursing assessment. The cost associated with your visit is based on the specific services provided to you, rather than the duration of your stay in the emergency department. This means that the charges are directly linked to the level of care and resources utilized to address your medical needs during the visit.

Corewell Health provides several options to help manage your balance.
For more information on payment plans, click here.

You can either complete your MyChart enrollment or you can pay as a guest on MyChart. There are many benefits of having a MyChart account so we encourage you to set up your account as soon as you are able.

Yes, most statements are available in MyChart. If you can't find what you're looking for, contact us at 833.261.4563 or send us a message through MyChart by following these steps:

• Click "Message" in the left panel.
• Click "Send a message".
• Select "Customer Service Question".
• Click "General Billing".

You can easily sign up for paperless option in MyChart by following these steps:

• Go to the Billing Summary page.
• Select “Sign up for paperless billing”.
• In the email notification box.
  • Type your email.
• Select “I understand that I will no longer receive billing communication in the mail” check box.
• Click “Go Paperless”.

You can call technical support at 877.308.5083.

You can email technical support at appsupport@corewellhealth.org.

You can send us a message through MyChart by following these steps:

• Click "Message" in the left panel.
• Click "Send a message".
• Select "Customer Service Question".
• Click "Technical Support".