Virtual Care

Woman with short black and grey hair sits in a kitchen speaking on a video call on her phone

Great care, convenient to you

Thank you for your interest in finding out about scheduling a video visit. Video visits are a convenient way to receive care without going to a hospital, clinic, or doctor’s office. During a video visit, you will receive the same quality care and personal attention as you would during an in-person appointment.

We think care should be easier to access. It's the reason we have the broadest range of virtual services in Michigan.

Three ways to receive care, right where you are

Virtual urgent care
Available to all new and existing patients, 24/7/365, and no more than $45. Schedule an appointment using MyChart. See illnesses and conditions we treat with virtual urgent care in our symptoms guide.

Virtual primary care
Choose a new all-virtual care team and make all your primary care visits virtual.

Virtual visit options
Explore virtual care options with your current Corewell Health primary care doctor or specialist in MyChart or find a doctor.

Prepare for your virtual visit

You’ll need the following to ensure the best possible experience:

  • The latest version of the Corewell Health app
  • A quiet place, good lighting, and a strong Wi-Fi or cell connection
  • A full charge on your phone or computer
  • Your insurance information, driver’s license, or personal ID
  • A list of any over-the-counter medications and vitamins
  • A list of your relevant health questions
  • Contact information for a friend if you would like to include them in the visit

If you have a TytoCare™ home exam kit, you’ll also need to:

  • Download the TytoCare app (Note: You do not need to create an account)
  • In the menu, select "TytoCare Pairing" which will launch the TytoCare app
  • Follow the in-app instructions to complete device setup and pairing

Virtual visits require eCheck-In up to 48 hours prior to complete your health history before being seen.

Optimize your virtual care experience

Get the Corewell Health app

Our app is a free software you can download to your smartphone or tablet. You’ll get access to MyChart, find a location, pay bills, and more.

Get more flexibility with a home medical exam kit

TytoCare is a portable medical exam kit that allows a doctor to get more vitals and information.

Order your kit for an optimized virtual visit.

Frequently asked questions

What do virtual visits cost?
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Who will I see for Virtual Urgent Care?
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How do I start a multi-party virtual visit?
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Need help?

Reach out to our virtual-care support team by phone or email us.