Save With HSA/FSA and Multi-person Use
Multiple family members can use the same TytoCare device. To save money, use your Health Savings Account (HSA) and/or Flexible Spending Account (FSA).
Home Medical-Exam Kit
by TytoCare™
Complete virtual care from the comfort of home
If you’d like to supercharge your virtual visit, TytoCare™ can help. Begin with their medical-exam kit and get the highest-quality virtual care you expect.
TytoCare is a portable, medical exam that enhances the virtual video visit experience—and is only available with virtual primary care, virtual urgent care and West Michigan primary care doctors and specialists. During a video visit, the TytoCare device links to your Corewell Health provider allowing you to share high-quality sounds from your heart and lungs and share readings of your heart rate and body temperature or create images and videos that show your inner ears, throat and skin. Your provider then uses this information to make a diagnosis and offer a treatment plan and prescription, if needed.
With TytoCare Home Medical-Exam Kit, you can get a diagnosis and treatment for many common conditions, including stomach aches, allergies, sinus pain, bug bites, ear infections, pink eye, fevers, rashes, cold, and congestion.
TytoCare’s Home-Exam Kit includes:
- A TytoCare device
- Exam camera
- No-touch basal thermometer
- Otoscope adaptor for ear examination
- Rechargeable battery
- Stethoscope adaptor to listen to heart, lung, and abdominal sounds
- Tongue depressor adapter for the throat
Expert guidance
Your Corewell Health health professional will show you how to use TytoCare’s portable, easy-to-use device.
Network requirements
A Wi-Fi connection and access to the Corewell Health app are all it takes to enhance your virtual visit with TytoCare.
Get a TytoCare Medical-Exam Kit
Setting up TytoCare
Mobile users
Apple
- iPhone 5S, iPad Air, iPad mini 3, iPod touch 6 and newer models
- iOS 10 operating system or newer version
- Secure Wi-Fi (2.4 GHz only) or personal hotspot
- Your wireless network password
Android
- Samsung Galaxy S5, S6 plus, Note 5, A7, J7, LG G4 and newer models
- Android 4.4.4 mobile operating system or newer version
- Secure Wi-Fi (2.4 GHz only) or personal hotspot
- Your wireless network password
Complete these steps before your first video visit
- Download the TytoCare app. Apple App Store or Google Play (Note: You do not need to create an account.)
- Download the Corewell Health app. Tap the "Login to MyChart" banner in the middle of the landing page. Create an account or login.
- Navigate to the menu and search for and select "TytoCare Pairing", which will launch the TytoCare app. Follow the in-app instructions to complete Device setup and pairing.
- Turn on notifications and volume for your Corewell Health app. Notifications need to be turned on for both the Corewell Health and TytoCare apps. You will hear chimes and receive a notification when your provider is ready.
Desktop and laptop users
Complete these steps before your first video visit
- Using your Google Chrome or Chromium Edge browser, go to MyChart.
- Tip: Download Google Chrome.
- Create an account or sign in.
- Navigate to the menu and search for and select "TytoCare Pairing", which will launch a new web browser. Follow the instructions to complete device setup and pairing.
Learn about your device
- Watch the TytoCare setup video tutorial within the TytoCare app. Turn on your TytoCare device to pair it with your TytoCare app and Wi-Fi network or mobile hotspot.
- Your TytoCare app will display a quick response (QR) code. Use your TytoCare device to scan the code, allowing the device and app to share data.
The device will prompt an update to the latest version, which will take three to five minutes.
- We recommend completing the Tyto Academy before your first video visit, so you can practice with your device and learn best practices.
Primary care and specialty visits when using TytoCare
Please self-schedule, send your provider a message in MyChart, or call your provider’s office to request a scheduled TytoCare video visit. Once your visit is scheduled, you will be able to access it from the appointments section of your MyChart account.
- Fifteen minutes prior to your visit, log in to your MyChart account.
- Click the Visits / Scheduling icon to locate your future TytoCare video visit with your provider.
- Complete your eCheck-in and then follow the prompts to join your TytoCare visit. Please note that you may complete your eCheck-in within 48 hours prior to the scheduled appointment.
Virtual urgent care visits when using TytoCare
Using the Corewell Health app on your mobile device, or your MyChart account when using a computer, click “Virtual Urgent Care” and follow the prompts. After making your selection from available providers and a time to be seen, complete the eCheck-in process. You will then be placed in a virtual waiting room and a provider will see you shortly.
Frequently asked questions
Need help?