Virtual Primary Care

All virtual to easily fit your schedule, wherever.

Woman speaks with primary care physician during virtual appointment

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A new kind of primary care has arrived

Elderly woman with diabetes checks glucose level

Manage health easier

Virtual Primary Care is just like our regular primary care, except all virtual appointments with your chosen Corewell Health provider. We use labs and screening which tells us more about your body than any physical touch. Manage conditions like ADHD, anxiety, diabetes, high blood pressure more easily without the time-consuming road trips.

We provide care for a wide range of concerns:

Women’s health (birth control, period concerns
Men’s health (alopecia, ED, HRT)
Skin care and concerns (acne, eczema, suspicious spots)
Allergies and asthma
Digestive issues (heartburn, constipation)
High blood pressure and high cholesterol

Mental and emotional wellness (stress, depression, anxiety)
Headaches and migraines
Wellness and lifestyle advice
Weight management and exercise counseling
Diabetes and metabolic concerns
Thyroid issues
And more

I love the flexibility – I can schedule appointments that fit my needs. It’s so convenient to not have to leave my home, but still get the same high-quality care as I would in the office.

Barron – a health care professional in his fifties – has an overall “great bill of health,” hypertension risk factors and a family history of hypertension, including his mother, who passed away in her forties. He chooses to monitor his blood pressure and health data by feeding directly into his MyChart, allowing his Virtual Primary Care team to watch for any troubling trends and intercept with preventive care.

Frequently asked questions

Who is virtual primary care for?

18+ and older. Those that are fairly healthy to those managing ongoing conditions such as high blood and diabetes. When you contact us, we will discuss your health and goals to determine if this is right for you.

When should I use virtual primary care?

Anytime you want to talk to a doctor about a non-emergent medical need, or health and wellness concern or goal. Our providers are here for you and focused on building a long-term relationship, and getting to know you on a deeper level to address your health needs with customized care plans.

What about things that can’t be done virtually, like labs, imaging or vaccinations?

We’ll help assist you in finding an in-network laboratory or facility of your choice, and your virtual primary care provider will follow up to talk about the results and any next steps.

What if I need to see my doctor right away?

Contact your virtual primary care provider during regular business hours (Monday-Thursday: 7am to 7pm, Friday: 7am to 5pm). You can also message your provider 24/7. You’ll get a response within 1-2 days. For needs after hours, you have access to our on-demand virtual urgent care 24/7.

What if I need to see a specialist?

Your virtual primary care provider can make referrals to specialists as needed and connect you to virtual specialty consults. All of our specialists offer virtual appointments as well.

What is the visit fee/co-pay?

Visit fees are similar to what you would expect for an in-person appointment with a provider. Talk to your insurance company about your co-pay and other potential out-of-pocket costs.

What if I don’t like virtual primary care?

While we know you will love as much as our patients profess, we understand it is new and different. We encourage you to have your first appointment, and if you decide it's not for you, we will connect you with our contact center or Find A Doctor to select a new provider.

What insurance is accepted?

We accept Priority Health, BCBS PPO and BCBS Federal PPO. Unfortunately, we are not able to accept Medicare or Medicaid plans.

Need technical support?

Reach out to our virtual health customer support by phone 877.308.5083.

Available Monday-Thursday: 7:30am to 7pm, Friday: 9am to 7pm, Saturday: 8:30am to 12:30pm.