Patient Relations
We value your feedback — positive or negative. Share your thoughts about your experience at Corewell Health with our team.
Patient feedback
You should always feel welcome and cared for at Corewell Health. That’s why your feedback is so important to us. Let us know if we exceeded your expectations — or if we fell short. You can help us make a better future for our patients, visitors, and guests.
Contact patient relations
You can reach us by phone at 616.391.2624 or email patientrelations@corewellhealth.org
Compliments
We love to hear stories about the great care our patients received! When you share compliments with our staff, we make sure those kind words get back to the department leader. That way our team can be acknowledged and celebrated!
Complaints
If we missed the mark, please let us know. We want to know how we can improve. There are several ways to share your concerns and complaints:
- Speaking directly with your care team
- Submitting a patient comment card (available throughout our facilities)
- Contacting patient relations
Our team will work quickly to review your complaint and resolve any issues. Your feedback will never negatively affect the quality of care you or your loved one receives.
Next steps
You also have the right to file a complaint with the following organizations:
Contact patient relations
You can reach us by phone at 616.391.2624 or email patientrelations@corewellhealth.org