Frequently Asked Questions

We’re here to support you

What will never change is our commitment to improving your health—now with more options and services across the state. Rest assured, we are doing everything we can to make your experience better.

Find answers to the most commonly asked questions about our change to a unified system, below.

MyChart

Why doesn't Corewell Health MyChart recognize my username or password from myBeaumontChart?

This might be because it’s already being used in the new system, or it contains certain characters that are not supported. To allow continued access without a delay, we have added a prefix of "CHE." (CHE with a period) to the beginning of your existing username. For example:

  • Current Corewell Health Southeast MyChart username: @jondoe$$
  • New Corewell Health MyChart username: CHE.@jondoe$$

Your password is the same.

General

Additional MyChart questions

For more Corewell Health MyChart questions, visit Corewell Health MyChart Frequently Asked Questions.