About Your MyChart Account

You can sign up at your provider’s office, or if you’re 18 or older, you can also create an account on your own. Visit mychart.corewellhealth.org or download the app. Next, create a username and password. After you answer the security questions, your MyChart account will securely connect to your Corewell Health medical record.

Corewell Health patients between the ages of 12-17 can access their own medical records through MyChart, using their own username and password. This can be established by calling MyChart Customer Support or request with a provider.

Appointments

Easy, online scheduling is available with your primary care physician or their team, specialty care with a provider you’ve seen before, and lab services.

If available, you will be asked if you would prefer a virtual visit.

Check in

Prior to your visit, you can verify or update your personal information online safely and securely from 48 hours to just a few minutes before your appointment. This includes medical history, insurance plan and number, and your consent for treatment (required to sign once a year).

While our new, “Corewell Health” band name is being activated across the state of Michigan, you can access Virtual Urgent Care in one of two ways:

• If you have an established Corewell Health MyChart account (from the former Spectrum Health in West Michigan), select “I have a Corewell Health (legacy Spectrum Health) MyChart account” to login and begin your virtual urgent care visit.
• If you do not have an established Corewell Health MyChart account (from the former Spectrum Health in West Michigan), select “I do not have a Corewell Health (legacy Spectrum Health) MyChart account” and follow the prompts.

You can message the offices of Corewell Health physicians and advanced practice providers you’ve seen in the past three years. Go to “New Medical Question” and look for the name of the person you want to message. If their name isn’t listed, call their office and ask to have them added to your “Care Team.”

After you log in to MyChart, select “Billing.” Within the billing summary, you can:

• Pay bills
• Make payment plans
• Request financial assistance
• View estimates

On the App, you can access bill pay without logging in to MyChart. To use this “guest pay” feature, you’ll need the account number associated with the bill.

Proxy access

MyChart proxy access allows you to access the medical records of your family members and others you care for, with their permission. You must be at least 18 years old to have proxy access to another person’s medical record. Parents/legal guardians can request access to children between the ages of 0-17.

Sharing your record

You can share your medical information with anyone who provides care for you, even if they aren’t part of Corewell Health. Access is temporary and includes only parts of your record.

Linking your accounts

Link all of your MyChart accounts together to create a unified view of your healthcare.

• Request prescription refills
• View test results
• Connect Apple Health to seamlessly integrate with your health journey
• Connect your MyChart accounts
• Access family MyChart accounts

Trust us to keep your health information safe and protected. MyChart follows all federal and state privacy laws. Only authorized and verified users can access your information. We treat your name and email address with the same care and privacy given to your health records. Review our MyChart privacy policy.

For help logging in with Two-Factor Authentication, watch this video.